FREE RESOURCES

The Commercial Briefing Library

16 free briefings covering every stage, from setting up to running and exiting a business. No sign-up. No charge.

From first idea to final exit.

Every briefing is written from real commercial experience, not recycled theory. Each one addresses a specific problem at a specific stage. Read them in order or go straight to wherever you are right now.

SETTING UP KNOWING YOUR NUMBERS CASHFLOW & COSTS PRICING & MARGIN CUSTOMERS & SALES MARKETING RUNNING & GROWING EXITING
SETTING UP
Before you start, go in with your eyes open
The commercial realities most people discover too late.
STARTING A BUSINESS

Eyes Open

Starting a business is sold as freedom and passion. The reality is harder, and most don't survive five years. Going in knowing what you're getting into is the first commercial advantage.

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AI & TECHNOLOGY

The Adoption Gap

More than half of UK small businesses now use AI. Most aren't being paid for it yet. Where the value actually is, and the right place to start.

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COMMERCIAL NUMBERS

10 Financial Ratios

Gross margin, debtor days, break-even, cash conversion cycle and more. The ten numbers that tell you whether your business is actually healthy, with formulas and worked examples.

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CASHFLOW

Debtor Days

Profitable businesses fail because customers pay too slowly. How to calculate debtor days, what good looks like, and five practical ways to bring it down.

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COMMERCIAL PLANNING

The Right Question

What does your business need to look like to support the life you want? The commercial planning conversation most business owners never have. Covers revenue, margin, customer mix, cost structure and where to start.

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COMMERCIAL STRATEGY

The Missing Half

The outsourcing list every SME has, and the one they should have. Covers pricing strategy, procurement, cashflow planning, sales process, exit planning and AI tools.

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AI AUTOMATION

Beyond the Chatbot

Most small businesses use AI to answer questions. The ones pulling ahead use it to do things automatically. What automation really means, five custom tools worth building, and how to start without wasting money.

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DIGITAL MARKETING

The Right Channel

SEO, PPC, LinkedIn, Facebook, Instagram, TikTok, Pinterest, which channel is right for your business, what each one actually costs and returns, and where not to bother.

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KNOWING YOUR NUMBERS
The few figures that tell you whether the business is healthy
You don't need to be an accountant. You need to watch the right things.
BUSINESS NUMBERS

The Numbers That Matter

Most owners watch the wrong numbers and miss what's actually happening in their business. The handful of figures that tell you the truth, and when to look at each one.

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CASHFLOW

The Cash Gap

You can be profitable on paper and still run out of money. The difference between profit and cash, where the money actually goes, and how to see the low point before you hit it.

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COSTS & PRESSURE

The Squeeze

Rising costs, slow cash and flat demand, the three pressures bearing down on UK small businesses in 2026. You can't change the forces. This briefing explains how to navigate them.

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PRICING & MARGIN
Most small businesses don't have a sales problem, they have a pricing problem
Undercharging is quiet, cumulative and very fixable.
PRICING

Underpriced

Most UK small businesses charge less than they should. How underpricing happens, what it costs compounded over years, and how to move your prices without losing the customers who matter.

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DISCOUNTING

The Discount Trap

A 10% discount on a 40% margin costs you 25% of your profit on every sale. The arithmetic of discounting is brutal, and almost nobody does it before agreeing to one.

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MARGIN LEAKAGE

The Leak

The most expensive costs are the ones that never show up as costs, rework, difficult customers, supplier drift, untracked time. Where your margin quietly disappears and how to stop it.

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CUSTOMERS & SALES
Not all revenue is equal, who you sell to matters as much as how much you sell
Building the right customer base, not just a bigger one.
SALES & PIPELINE

Feast or Famine

The boom and bust revenue cycle that traps most small businesses, and what breaks it. Why work dries up the moment you get busy, and how to keep a pipeline moving in the background.

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CUSTOMER RISK

Too Big to Lose

When one customer is too big to lose, you don't own them, they own you. The risk hiding inside your most reliable account, and how to reduce the dependency before it bites.

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COMPETITOR ANALYSIS

Know Your Enemy

Most small businesses either obsess over competitors or ignore them entirely. Both lose. How to use competitor intelligence to find where you genuinely win, and price and position around it.

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MARKETING
Half your marketing budget works, the question is which half
Spending on what actually returns, not on what feels active.
MARKETING ROI

Which Half?

Two numbers cut through it, profit ROAS and lifetime value to acquisition cost. Most small businesses measure neither, which is why they keep funding the half that doesn't work.

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WANT ADVICE FOR YOUR SPECIFIC BUSINESS?

These briefings give you the thinking. A 30-minute conversation gives you the answers for your business.

No charge. No commitment. Just an honest conversation about where you are.

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RUNNING & GROWING
Scaling is where good businesses break, if they're not ready for it
Growth done right. Structure, systems and the owner's role.
BUSINESS STRUCTURE

The Bottleneck

If your business can't run without you, you don't own a business, you own a job. How to identify where you're the bottleneck, what it's quietly costing you, and how to start fixing it.

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SCALING

Scaling Without Sinking

Growth devours cash, erodes margins and breaks systems, if you're not ready. How to grow deliberately, funded and profitable, so that scale makes the business stronger rather than more fragile.

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MOOR & CO

Need help applying any of this to your business?

The briefings give you the thinking. A free 30-minute conversation gives you the answers for your specific situation, no charge, no commitment.

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EXITING
The work to make a business sellable starts years before you want to sell
Build it to be worth something, whether you ever sell or not.
EXIT PLANNING

Sellable

A buyer isn't paying for the profit the business has made. They're paying for the profit it will make after you've gone. What that means for the decisions you're making right now.

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16 BRIEFINGS. ONE CONVERSATION.

The briefings give you the commercial thinking.
Moor & Co applies it to your specific business.

Free to start. No commitment required.

BOOK A FREE 30-MINUTE CONVERSATION

From setting up to
selling up.

16 free briefings. Every stage of the journey. Download any or all of them, no sign-up, no charge.

BOOK A FREE 30-MINUTE CONVERSATION